Know what your customers really think. The Reputation Intelligence Agent connects your review platforms, monitors them continuously, and alerts you the moment a new review appears — with sentiment trends and AI response suggestions.
Reviews it watches for you
Your reviews are scattered across Google, Trustpilot and every store you sell on — impossible to watch by hand. A one-star sits unanswered for a week, future buyers read it, and you only notice the damage when sales dip. Online reputation management can’t be a tab you remember to open.
Reviews everywhere
Google, Trustpilot, marketplaces — no single place shows the full picture.
Negatives go unanswered
An angry review with no reply tells every future buyer you don’t care.
You notice too late
Sentiment turns weeks before the star rating — and the sales — catch up.
A reputation management tool built for ecommerce — every capability points at one outcome: protect the rating that decides whether a stranger buys.
Connect Google and Trustpilot, plus your store reviews from Shopify, WooCommerce, Wix and Amazon. The agent watches them all continuously — store-level and product-level — so review management stops meaning ten browser tabs.
Connect your review platforms once, then optionally track individual products you sell.
Brand & store presence
Product targets
New reviews don’t wait, so neither does the agent. The instant one appears — especially a negative one — you’re notified, so you respond while it still matters instead of finding out from a dip in sales.
Lantern arrived with a dent — packaging could be much better.
Each review is scored positive, neutral or negative, and plotted over time. You see sentiment turning — by source and by product — before it drags your star rating down, so brand monitoring becomes a head start, not a post-mortem.
Positive Sentiment
Last 30 days · 128 reviews
Distribution
For every review, the agent drafts a reply you can use as-is or tweak — calm, on-brand and specific. Turn an angry one-star into a public save, and answer the happy ones too, without staring at a blank box.
Lantern arrived with a dent — packaging could be much better.
We're really sorry the lantern arrived damaged, Laura — that's on us. We've sent a replacement today and are reviewing our packaging. Thank you for flagging it.
Reputation isn’t one number. The agent breaks reviews down per product, so you see exactly which item is pulling your rating — and whether it’s shipping, sizing or quality behind the complaints.
Worst-rated items surface first — see exactly which product is pulling your rating.
Battery Outdoor Table Lamp
18 reviews
Gray Wool Oriental Rug
42 reviews
Decorative Candle Lanterns
67 reviews
Average rating, review volume and sentiment — across every connected platform — in a single view you can track over time. That’s online reputation management software working quietly in the background, EU-hosted and privacy-first.
Run a scan to refresh
By Source
Scan complete — results will appear in your next report
No new inbox to watch. No reply you start from scratch. Connect once and respond in seconds.
Link Google, Trustpilot and your store (Shopify, WooCommerce, Wix, Amazon). Store and product reviews flow in automatically.
The agent watches continuously, scores sentiment and detects trends — by source and by product — around the clock.
New review? You’re notified instantly with an AI-drafted reply ready to edit and post. Respond before it costs you sales.
Google and Trustpilot for your brand presence, plus store and product reviews from Shopify, WooCommerce, Wix and Amazon — monitored together in one place.
It runs continuous review monitoring and alerts you the moment a new review appears — so negative ones get a fast, public response instead of festering.
It drafts an on-brand, context-aware response for each review. You review, tweak if you want, and post — turning a blank reply box into seconds of work.
Yes. Every review is scored positive, neutral or negative and plotted over time, broken down by source and by product, so you see sentiment shift before your rating does.
Reviews are processed on EU-hosted infrastructure with GDPR-aligned, privacy-first analytics — your reputation data never leaves Europe.
It automates the practice of reputation management.
Put continuous review management on your team — instant alerts, sentiment trends and AI replies, in any language.